Groundsource

Think of Groundsource as a communication channel where you talk with people through text messages. It's a bit like running a group text thread instead of a call center, replying to each person individually.

It's mainly used by news organizations or community groups to send news and updates to residents or readers, and in turn to receive tips, feedback, or survey responses by text. The key feature is that it's not a one-way megaphone broadcasting information outward, but rather an ongoing two-way conversation carried on message by message.

That said, based on this material alone it's hard to confirm exactly what new features Groundsource has recently released or which company develops and operates it. This entry can only help you understand the concept at a basic level.